Terms and Conditions
This agreement applies as between you, the User of this Website and , the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at [ADDRESS];
"System": means any online communications infrastructure that makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (racquetsportsu.learnworlds.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means , a company incorporated in [COUNTRY] with Company registration Number [123456] , located at [Address].
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
- 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of , our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable [COUNTRY] and International intellectual property and other laws.
- 4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
5. Third Party Intellectual Property
- 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
- 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
7. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
8. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site racquetsportsu.learnworlds.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at or call us in the following number: your_number.
9. Use of Communications Facilities
- 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
- 9.1.1 You must not use obscene or vulgar language;
- 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- 9.1.3 You must not submit Content that is intended to promote or incite violence;
- 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 9.1.6 You must not impersonate other people, particularly employees and representatives of or Our affiliates; and
- 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
- 9.2 You acknowledge that reserves the right to monitor any and all communications made to Us or using Our System.
- 9.3 You acknowledge that may retain copies of any and all communications made to Us or using Our System.
- 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
10. Accounts
- 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
- 10.1.1 all information you submit is accurate and truthful;
- 10.1.2 you have permission to submit Payment Information where permission may be required; and
- 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
- 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
- 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
- 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
11. Termination and Cancellation of Accounts
- 11.1 Either or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
- 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
12. Services, Pricing and Availability
- 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
- 12.2 Where appropriate, you may be required to select the required Plan of Services.
- 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
- 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
- 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
13. Orders and Provision of Services
- 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between and you.
- 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
- 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
- 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
- 13.2.3 Relevant times and dates for the provision of the Services;
- 13.2.4 User credentials and relevant information for accessing those services.
- 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
- 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
- 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
- 13.6 shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
- 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
- Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
- 13.8 provides technical support via our online support forum and/or phone. makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.
14. Cancellation of Orders and Services
We want you to be completely satisfied with the Products or Services you order from . If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
- 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: . Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
- 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
- 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
- 14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
- 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
15. Privacy
Use of the Website is also governed by Our Privacy Policy (racquetsportsu.learnworlds.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
16. How We Use Your Personal Information (Data Protection)
- 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
- 16.2 We may use your personal information to:
- 16.2.1 Provide Our Services to you;
- 16.2.2 Process your payment for the Services; and
- 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
- 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
- 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
17. Disclaimers
- 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
- 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
- 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
- 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
18. Changes to the Facilities and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
19. Availability of the Website
- 19.1 The Website is provided “as is” and on an “as available” basis. uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
- 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
20. Limitation of Liability
- 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
- 20.2 Nothing in these Terms and Conditions excludes or restricts .
- 20.3 Nothing in these Terms and Conditions excludes or restricts 's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
- 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
21. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
22. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
23. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and .
24. Communications
- 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to . Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
- 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
25. Law and Jurisdiction
These Terms and Conditions and the relationship between you and shall be governed by and construed in accordance with the Law of England and Wales and and you agree to submit to the exclusive jurisdiction of [COUNTRY].
Scott Schultz
At the USTA, Scott led a large cross-functional industry team to reinvent kids tennis that resulted in red-orange green balls, new 36 and 60 ft courts, and new ways to teach youngsters. Scott also created USTA-U, USTA's education division that focused on upgrading and improving coach education in the United States.
Scott was the former and founding Managing Director USTA’s new professional development initiative that will help prepare the next generation of tennis providers. A new division, named USTA-U will provide resources, education and training to everyone who delivers tennis including tennis professionals, coaches, and organizers and parents.
USTA-U partners with colleges and universities across the country to offer curricula in coaching tennis, management, hospitality and sport science. The program also offers online and in-classroom instruction as well as apprenticeships and experiential learning
opportunities.
Prior to this role, Schultz led USTA’s Youth Tennis Division at the USTA responsible for the 10 and under tennis initiative, schools, play days, team tennis and
junior competition.
Before joining the USTA in 2003, Schultz founded Ferris State University’s Professional Tennis Management program (PTM), the nation’s first bachelor degree program in tennis. He served as the program’s Director from 1987 to 1998 & then as a full professor in the University’s College of Business from 1998 to 2003.
Schultz also served as Associate Vice President for Administration and Finance at Ferris State University. He was responsible for all University business units including Intercollegiate Athletics, Housing, Dining, Barnes and Noble Bookstore, Holiday Inn and Conference Center, Katke Golf Course, Racquet and Fitness Club, and Ice Arena.
Schultz was the Head Men’s and Women’s Varsity Tennis coach from 1982 through1988. His teams won 12 GLIAC championships during that time and were regularly ranked in the top 20 in the country in Division II. Schultz was the founder of the Ferris State Tennis Camps that became one of the largest camps in the country.
Schultz played four years of varsity tennis at Western Michigan University and graduated in 1977 with a B.S. in Business/Marketing. He earned a M.S. in Career and Technical Education from Ferris State University in 1995.
Wayne Elderton
Wayne Elderton is acknowledged as one of Canada’s leading coaches. He is Head of Tennis Canada Coaching Development and Certification in British Columbia. In this role, he has provided coaching training to thousands of coaches.
He is a main contributor to the Tennis Canada Coaching Certification program and has also written articles and coaching materials for the PTR, Tennis Corporation of America, Tennis Australia, and the International Tennis Federation. He is a popular speaker at coaching conferences world-wide.
He is a Chartered Professional Coach (ChPC) as recognized by the Professional coaching association, Coaches of Canada.
He is a Chartered Professional Coach (ChPC) as recognized by the Professional coaching association, Coaches of Canada.
Wayne has enjoyed considerable success in his career using the Game-Based approach. As a High Performance coach, he has led Team British Columbia players to gold medals in the Canada and Western Canada Games. His players have won numerous national titles and many have achieved full scholarships at US Universities. Some have gone on to achieve WTA and ATP rankings.
He has also coached 3 wheelchair players to top 10 world rankings and has coached Canada’s World Team Cup Men’s squad (Davis Cup for Wheelchair players). He is a key builder of the Canadian National Wheelchair Team program and created Tennis Canada’s Wheelchair Instructor Course.
In 2006 he was inducted into the City of Burnaby Sports Hall of Fame in the coaching category.
He is currently Tennis Director at the North Vancouver Tennis Centre (formerly named the Grant Connell Tennis Centre) which was awarded the 2005 Canadian Facility of the Year for program excellence by the Tennis Professionals Association.
Tennis Accomplishments & Certifications
- Tennis Canada certified National Level 4 Coach
- Tennis Canada certified Club Professional 3
- ChPC designation (Chartered Professional Coach) from Coaches of Canada
- Consultant to the National Wheelchair Program
- Designer of the Wheelchair Tennis Instructor Course, manual, and Course facilitator guide
- Professional Tennis Registry (PTR) Professional 5A
- USPTA Elite Professional
- Former sessional lecturer on ‘Tennis Performance analysis’ for the School of Human Kinetics at the University of British Columbia
- Former Advisory Staff for the Douglas College Diploma in Sport Coaching Program
- Lead Designer: Tennis Canada Red Ball curriculum, Awards Scheme and Coaching Workshops
- Designed the High Performance singles and doubles curriculum for the Tennis Corporation of America Midtown network of tennis clubs
- Selected for the ITF task force on adult tennis participation
Tennis Awards
- Winner: Tennis Canada Coaching Excellence award (’93, ’00, ’01, ’02, ’04, ’07)
- For 2 years in a row he was runner-up for the 3M Coaching Canada Award. This award is given for the National development coach-of-the-year out of nominated coaches from every sport (’99, ’00)
- 3M Provincial development coach-of-the-year also out of nominated coaches from every sport (’99)
- Winner: Tennis BC High Performance coach-of-the-year award (’02, ’04)
- Canadian Tennis Professionals Association, Course Facilitator (Coaching Educator) of the year (’07)
- Tennis Canada “Distinguished Service” Award (’09)
- Canadian Tennis Professionals Association (TPA) Tennis Professional of the Year award (’09)
Wayne has been coaching since 1978 and has a wealth of recreational, club, provincial, national, and international experience. He lives in Vancouver BC.
Emma Doyle
Emma Doyle is a performance coach and motivational speaker for Dream-Seekers. She unleashes human potential in individuals and teams helping them to adopt high performing coaching principles and creating a world of gender equity. She has a strong background as a tennis touring coach and she has been coaching for over 30 years. She has represented Australia over 20 times as the coach of world teams and she was the 2018 Jr. Fed Cup captain winning the Asia-Oceania event.
Through her keynote speaking, mentoring and coaching she harnesses energy inspiring people to take authentic action so that they can see real possibilities beyond what they ever could have imagined. She is originally from Melbourne, Australia and is based primarily out of Denver, Colorado. She is the founder of ACE (Online) Coach - your digital coach education platform for players, parents and coaches.
Todd Ellenbecker
Todd S. Ellenbecker, MS, DPT, SCS, OCS, CSCS, is a physical therapist and clinic director of Physiotherapy Associates Scottsdale Sports Clinic in Arizona and is the vice president of medical services for the ATP World Tour.
He received his bachelor’s degree in physical therapy from the University of Wisconsin at LaCrosse in 1985 and a master's degree in exercise physiology from Arizona State University in 1989. He completed his doctor of physical therapy from MGH Institute of Health Professions in 2006. In addition, he is certified as a sport clinical specialist and orthopedic clinical specialist by the American Physical Therapy Association.
He is a certified strength and conditioning specialist by the National Strength and Conditioning Association and was named their Sports Medicine Professional of the Year in 2003.
Dr. Ellenbecker is the chair of the International Tennis Performance Association Certification Commission and a certified USPTA tennis teaching professional and was the chairman of the USTA National Sport Science Committee for more than a decade and still serves as a committee member. T
odd is also the national director of clinical research for Physiotherapy Associates. In 2007 he received the Ron Peyton Award by the Sports Physical Therapy Section and in 2008 was the recipient of the Samuel Hardy Educational Merit Award from the International Tennis Hall of Fame.
He received his bachelor’s degree in physical therapy from the University of Wisconsin at LaCrosse in 1985 and a master's degree in exercise physiology from Arizona State University in 1989. He completed his doctor of physical therapy from MGH Institute of Health Professions in 2006. In addition, he is certified as a sport clinical specialist and orthopedic clinical specialist by the American Physical Therapy Association.
He is a certified strength and conditioning specialist by the National Strength and Conditioning Association and was named their Sports Medicine Professional of the Year in 2003.
Dr. Ellenbecker is the chair of the International Tennis Performance Association Certification Commission and a certified USPTA tennis teaching professional and was the chairman of the USTA National Sport Science Committee for more than a decade and still serves as a committee member. T
odd is also the national director of clinical research for Physiotherapy Associates. In 2007 he received the Ron Peyton Award by the Sports Physical Therapy Section and in 2008 was the recipient of the Samuel Hardy Educational Merit Award from the International Tennis Hall of Fame.
Ellenbecker serves on the editorial boards of the International Journal of Sports Physical Therapy and Sports Health. He has conducted and published research primarily on upper-extremity athletes as well as shoulder and elbow rehabilitation. He is the author of several books, including Strength Band Training (Human Kinetics, 2011) and Effective Functional Progressions in Sport Rehabilitation (Human Kinetics, 2009).
Michele Krause
Experienced sports product manager with a demonstrated history of working in the tennis/fitness industry. The worlds foremost expert on Cardio Tennis; the architect and co-founder of the Cardio Tennis® Program, innovative and successful in taking the Cardio Tennis brand from concept to global brand recognition in over 30 countries. Cardio Tennis participation in the US has shown consistent growth since first tracked over 10 years ago with a participation increase of +156% from 2008-2016 and it is ranked #2 in the top ten fastest growing sports over a 3-year participation rate. Today 2.2 million people in the US participate in Cardio Tennis
Strong professional skills in team building, leadership, educating, public speaking, and event management.
Ajay Pant
As Vice President Racquet Sports for Life Time, Ajay currently oversees 33 clubs with tennis, 30 clubs with squash and 120 clubs with pickleball.
Prior to joining Life Time, Ajay was Senior Vice President Operations for the Junior Tennis Champions Center (JTCC). He was also the National Tennis Director for Tennis Corporation of America (TCA)/Midtown clubs.
Ajay is one of 14 tennis pros who have been designated Master Professional by both the PTR and USPTA. He served on the PTR Board of Directors, and as the two term Chair for the USTA National Ten and Under Committee. Currently a USTA Coach Developer, Ajay was also honored by the Tennis Industry Association as “Person of the Year” in 2018 and USPTA as “Professional of the Year” in 2019.
Jim Loehr
Dr. Jim Loehr is a world-renowned performance psychologist, whose ground-breaking, science-based energy management training system has achieved world-wide recognition and has been chronicled in leading national publications, including the Harvard Business Review, Business Week, Fortune, Newsweek, Time, US News and World Report, Success, Fast Company and Omni. He has appeared on NBC’s Today Show, ABC’s Nightline with Ted Koppel, the CBS Evening News with Dan Rather and CBS Morning News, and the Oprah Winfrey Show.
From his more than 30 years of experience and applied research, Dr. Loehr believes the single most important factor in successful achievement, personal fulfillment and life satisfaction is the strength of one’s character. He strongly contends that character strength can be built in the same way that muscle strength is built through energy investment, and has brought this topic to life in his latest book, Leading with Character: 10 Minutes a Day to a Brilliant Legacy.
Every Leading with Character book comes with a companion journal designed to help readers strengthen key character muscles for leadership by refining their personal credo. Dr. Loehr has authored 16 other books and co-authored the New York Times national bestseller The Power of Full Engagement.
Dr. Loehr has worked with hundreds of world-class performers from the arenas of sport, business, medicine and law enforcement, including Fortune 100 executives, FBI Hostage Rescue Teams, and military Special Forces. Corporate clients of the Institute represent hundreds of Fortune 500 companies, including Procter & Gamble, The Estée Lauder Companies, FBI, GlaxoSmithKline, PepsiCo, and Citigroup Smith Barney. A sampling of his elite clients from the world of sport include golfers Mark O’Meara and Justin Rose; tennis players Jim Courier, Monica Seles, and Arantxa Sanchez-Vicario; boxer Ray Mancini; hockey players Eric Lindros and Mike Richter; and Olympic gold medal speed skater Dan Jansen.
Dr. Loehr is also the retired chairman, CEO, and co-founder of the Human Performance Institute (HPI), prior to its acquisition by Johnson & Johnson. HPI is the pioneer in training programs designed to successfully leverage the science of energy management to improve the productivity and engagement levels of elite performers from the world of business, sport, medicine, and law enforcement, for sustained high performance.
Adam Ford
Adam is the co-Director of the Hope College Professional Tennis Management (PTM) program. Previously he served as the men’s and women’s varsity tennis coach at Hope as well as being the head professional at the DeWitt Tennis Center. Adam is a USTA high-performance certified coach and has developed many nationally ranked players. He was a two-time state champion at Grand Rapids Forest Hills Central High School. He played tennis for four years at Division I Northern Illinois University. Often recognized by his peers, Adam is in a unique position to lead the College’s PTM program.
Mike Woody
Mike Woody joined the Genesis Health Clubs Executive Team in late 2015. He oversees tennis operations for a total of 7 clubs. Mike’s role is to inspire, lead, and train a team of 30+ tennis professionals who lead programming on a total of 48 indoor tennis courts.
Before Genesis Health Clubs, Mike was the Executive Director of the Greater Midland Tennis Center for over 22 years and Vice President of Operations for Greater Midland, INC. As the Executive Director, Mike lead a cast of 40 team members who delivered creative tennis programs through innovative marketing and communication tactics. His managing of a 39 court tennis complex (16 indoor/ 23 outdoor) involved directing the longest standing USTA Pro Circuit Women’s Event, overseer of 20 National, Sectional, Collegiate, and local events. Mike is an expert in the development of tennis and grass roots programming, he has developed and administered 4 additional park and recreation programs congruent with the Center’s operations. In today’s changing times his philosophy of moving fast and smart attributed to the Greater Midland Tennis Center’s success. Mike is highly involved in the tennis industry, he is a USTA Master Trainer, Professional Tennis Registry Workshop Leader, and speaker at tennis conventions nationally. In 2005 he was awarded the National USPTA Facility Manager of the Year, he also received the USPTA/USTA National Community Service Award for excellence in grassroots and tennis growth in 2004. In 2009 received the TIA/ PTR Industry Involvement Award for commitment and excellence in the tennis industry. The Greater Midland Tennis Center was acknowledged by Tennis Industry as the Municipal Facility of the Year in 2003 and 2009. In 2011, he was awarded the USPTA Midwest Pro of the Year and PTR State Pro of the Year. In 2012 Mike was inducted into the Midwest USPTA – Hall of Fame. Mike is a member of the Wilson’s Speaker’s Bureau and a Wilson Team Member.
His work in the community has been acknowledged by the following awards: Business Hall of Fame “Rising Star” Award by Junior Achievement, Leadership Midland and Michigan Participant, Excellence in Business- Enterprise Award. Mike was recently named Tennis Industry’s Person of the Year. This award recognizes Mike’s commitment and dedication to the tennis industry.
Butch Staples
Butch Staples is currently the National Tennis Director for Midtown Athletic Clubs, which owns and operates 7 clubs around the United States and one in Montreal, Quebec.
He is a PTR Master Professional, a USPTA Professional 1 and a Tennis Canada certified coach. From 1982-1989, he was Chairman of Tennis Canada’s Coach and Instructor Development Committee. He has been a USTA RCW and 10 and Under Trainer since the inception of these programs and he is currently a USTA Master Trainer. He was named USTA Trainer of the Year in both 2006 and 2009. In recent years Butch has been recognized for his industry involvement being honored as the 2009 USPTA Midwest Pro of the Year, 2009 PTR Clinician of the Year and 2010 PTR Pro of the Year. As a result of his work in youth tennis and his application of scientific principles in his teaching, Butch was awarded the 2009 USOC “Doc” Counsilman Science Award. Also, he was a co-recipient of the 2010 RSI Junior Tennis Champion Award.
Butch spent 8 years with Tennis Corporation of America (TCA) as Director of Tennis at the Midtown club in Weston Florida and the Head Tennis Professional at Midtown Tennis Club in Chicago. While at Midtown Chicago, he led a team of 34 professionals, helped build the largest indoor tennis programs in the country and was instrumental in developing the model for 10 and under tennis programming. Midtown juniors were the poster children for USTA Youth Tennis. As a testimony to his success, five of his young players were selected to play between the quarter final matches of the US Open in 2010 and four participated in the stadium show of the Arthur Ashe Kids Day.
Butch began his tennis coaching career after graduating from college with a B.A., a B.P.E. and an M.S. He spent 4 years teaching primary, elementary and secondary physical education and then spent 10 years on the athletic staff at McGill University in Montreal where he coached Tennis and Basketball.
Jorge Capestany
Jorge is one of only eleven people worldwide that has earned the distinction of Master Professional with the USPTA and International Master Professional with the PTR. He has also been named the National Professional of the Year for BOTH the USPTA and the PTR.
Jorge is a tennis industry entrepreneur creating websites for coaches education and layers as well. He has also served as a consulting to many tennis clubs on how to run successful and profitable tennis operations.
Jorge is a is one of the most sought-after speakers in the tennis industry and is an internationally recognized speaker that frequently presents at most of the prestigious National and International conferences around the world.
Jorge is perhaps best known for his tennis drills website (tennisdrills.tv) which features more than 2,000 tennis drills, 70-plus tennis related courses, and much more. His website has helped more than 10,000 coaches run better practices and better tennis businesses.
Jorge also has a website for players which features content and educational courses at www.jorgecapestany.com
Jorge is a recipient of the TIA/PTR Commitment to the Industry Award for his longtime work in the tennis industry.
Len Simard
PTR Professional and USPTA Master Professional, Len Simard is a Racquet Sports, Fitness and GM/COO Search Executive for the Nation’s largest hospitality recruiting and consulting firm of KOPPLIN, KUEBLER & WALLACE. Len has been placing Racquet’s professionals in the industry for more than a decade and is considered one of the Country’s leading racquets recruiter/consultants.
Len continues to provide education and guidance to the private and commercial club world through comprehensive facility and compensation assessments and aiding in senior level placements and training to club president’s, GM’s and COO’s nationwide.
Len also serves part-time as the VP of Operations for the New Canaan Racquet Club, in New Canaan, CT, a strategic management position. Len has held long term successful Director of Racquets positions at the New Canaan Field Club in CT, the Isleworth Golf and Country Club in Windermere, FL, the Boca Lago Country Club in Boca Raton, FL, the Wellington Club in Wellington, FL and the Bayview Golf and Country Club in Toronto, Ontario.
"Len has hired, trained and worked with hundreds of professionals in his career and is extremely proud that more than 46 of his former assistants are leading prominent clubs in the U.S. and Canada."
Simard, a past president of the USPTA Florida Division, has lectured on popular industry topics at PTR, USPTA, USTA, CMAA, PGA and TIA educational forums and conventions for more than 25 years.
Len is a consultant for the USTA and aids all types of clubs looking to maximize performance. Len chaired the committee to create the Director of Racquets online certification course for the USTA which now offers certification through the PTR and USPTA. This is the leading course for the racquets industry and is offered as a master’s degree or a certificate at the University of Florida.
Kopplin, Kuebler & Wallace is the official search and consulting firm of the PTR. KK&W provides career services education to PTR members, helping them become the most informed professionals in the industry.
Marti Capestany
Marti has been a USPTA certified tennis professional since 1985 and a PTR certified professional over the past 10 years. Marti is a multiple winner of “Player of the Year” awards from the USTA and USPTA. She is also certified as a Mental Toughness specialist through the Human Performance Institute and a Certified Tennis Performance Trainer through the International Tennis Performance Association. Marti was inducted into the Coldwater (MI) HS Sports Hall of Fame in 1991.
Greg Patton
Boise State men’s tennis has become a familiar player on the national collegiate tennis scene thanks in large part to head coach Greg Patton, who is in his 22nd season overall at the helm of the program and 16th since he returned in 2003 after a short four year break to work with USA Tennis. During Patton’s tenure he has led Boise State to 16 NCAA Tournament appearances, 14 conference tournament titles in four different leagues and an overall record of 448-199.
Patton has put together an impressive 799-392 career record over 37 years as a collegiate head coach, which currently ranks him first nationally for most wins by an active NCAA Division I men’s tennis coach and fourth all-time.
Since returning to Boise State in 2003, Patton has guided the team to four-consecutive Mountain West Tournament Championships (2012-15) during its first four seasons in the conference. He also earned Western Athletic Conference titles in four of nine seasons (2003, 2005-07), as well as a WAC regular-season championship in 2009.
During Patton’s 21-year tenure with the Broncos he has coached five players to All-America status, including Luke Shields twice in singles (2005 and 2007) and once in doubles (2005), Thomas Schoeck in doubles (2005) with Shields, Guillame Bouvier in singles (2004), as well as the doubles team of Ernesto Diaz and Albin Polonyi (1996). In addition, he has coached six conference players of the year: Ernesto Diaz (Big Sky 1996 and Big West 1997), Luke Shields (WAC 2007), Clancy Shields (WAC 2009), James Meredith (WAC 2010) and Andy Bettles (MW 2013). He has also coached five conference freshman of the year, while 44 of his players have combined for 113 all-conference honors (81 first team and 32 second team).
While successfully leading the Bronco program, Patton has captured many individual honors including being inducted into four different hall of fames: UC Irvine Athletic Hall of Fame (2000), Boise State University Athletic Hall of Fame (2001), Idaho Tennis Association Hall of Fame (2013) and USTA Intermountain Region Hall of Fame (2015). He has been named the NCAA National Coach of the Year (1997), USPTA College Tennis Coach of the Year (2013), Intercollegiate Tennis Association Region Coach of the Year five times (1994, 1997, 2004, 2012, 2014) and a conference coach of the year 10 times spanning four leagues: Mountain West (2012), Western Athletic Conference (2005-07 and 2009), Big West (1997) and Big Sky (1993-96). In addition he has received the USTA Intermountain Tennis Association Lifetime Achievement Award (2013), Keys to the City of Boise (2013) and the USTA/NCAA National Community Service Award twice (1997 and 2003).
Patton is credited with turning Boise State into a national tennis power since his arrival in 1993. In his first season at the reigns of the Broncos, Patton led the team to its first conference championship since 1974. His success did not stop there as Boise State won the Big Sky four consecutive seasons (1993-96) and the Big West Championship its first year in the league (1997). During the 1997 season Boise State was ranked as high as No. 2 in the nation and went to the quarterfinals of the NCAA Championships, finishing fifth in the process.
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Scott Colebourne
Experienced operations executive with a passion for building amazing teams and cultures through communication and accountability.
Strong record of increasing B2B and B2C sales, gross revenues, and margins at the property, regional, and company level through empowering direct reports and driving new programs.
Demonstrated experience in sales and marketing, training and development, revenue management, and budgeting.
With CDT since 2007, Scott is certified in Adult and Junior development with the PTR, and junior programming with the USTA, he is also active within these organizations serving as a national tester and tournament director.
Scott has demonstrated superior coaching skills at the
With CDT since 2007, Scott is certified in Adult and Junior development with the PTR, and junior programming with the USTA, he is also active within these organizations serving as a national tester and tournament director.
Scott has demonstrated superior coaching skills at the
professional level since 1999, in New Zealand and throughout the US.
During this time he has coached nationally ranked juniors; sectional winning USTA adult teams, conducted clinics alongside legends of the game, and traveled the country playing and teaching.
As a junior, he was nationally ranked in the Top 5 in New Zealand, and went on to play at the Collegiate All-American level at Vincennes University, Indiana. Scott holds a Bachelor of Management Studies
degree, with concentrations in Finance and Communications from the University of Waikato, NZ.
Chuck Gill
Chuck worked as sports director in the club at Ibis for 24 years, that recently received Emerald Elite status from Boardroom magazine and Platinum status from the Club Leaders Forum. ”
During his time at Ibis, the club was named Tennis industry magazines “Private Facility of the Year.”
Gill has long been a USA Professional Tennis Association Elite Professional and has been a former board member of that association of teachers. He was honored to be president of the USPTA in 2017 and 2018. He also sits on the United States Tennis Association Board of Directors and is chairman of the Facility Management Project Team.
Gill has been an active USPTA member for more than 30 years. He served on the USPTA Florida Division’s board of directors between 1995-2005, including as president from 2002-2003. Nationally, Gill served as Vice President between 2009-2011 and again from 2013-2015, where he served as Chairman of the Convention Committee, the Tournament Committee, and Co-Chair of the Budget and Finance Committee.
Gill has been an active USPTA member for more than 30 years. He served on the USPTA Florida Division’s board of directors between 1995-2005, including as president from 2002-2003. Nationally, Gill served as Vice President between 2009-2011 and again from 2013-2015, where he served as Chairman of the Convention Committee, the Tournament Committee, and Co-Chair of the Budget and Finance Committee.
The USPTA Elite Professional was named the USPTA Florida Division Professional of the Year in 2002 and 2016, and the Northern New England Pro of the Year in 1986. He was also honored as the Florida Division’s Tester of the Year in 2005, and received two special recognitions for career development by earning more than 90 hours of continuing education credits.
Scott McCulloch
Scott McCulloch, a native of Sydney, Australia holds a bachelors degree in Sports Management from Sutherland College. Scott was a nationally ranked junior where he was coached by former World Number One John Newcombe, and his son Clint Newcombe. Scott has worked extensively with many legends of the game both on and off the court from coaching top ranked players to the development of tennis programs and club management across the country.
Since his arrival to the company in 2007, Scott has opened and grown over 20 locations for CDM. With nearly 20 years of teaching tennis and his background in building and managing clubs of all sizes, McCulloch brings a wealth of experience, training and leadership to our clubs and partners. In his role as COO, McCulloch will oversee daily operations for all clubs managed out of the New Braunfels office, including programming, creating short and long-term operational strategies, pro-development, and most importantly, supporting HQ, directors, and associates in the CDT and PBI club portfolio. Additionally, he will be charged with setting comprehensive goals for performance and growth; and establishing policies that promote growth, culture, and vision.
Additionally, Scott is regarded as one the tennis industry pioneers in today’s tennis climate specializing in all aspects of tennis management operations and serves on the USTA national committee for adult social play and works closely with the USTA at a sectional and national level as an advisor on a variety of projects from program delivery, strategic partnerships & pathways, tennis software technology and the tennis certification
Mark Kovacs
Dr. Kovacs is a leading sport scientist and coach for high performance tennis players. He has personally coached and trained over two dozen Top 100 ATP and WTA professionals. He formerly directed the Sport Science, Strength & Conditioning and Coaching Education departments for the United States Tennis Association (USTA) and was the Director of the Gatorade Sport Science Institute.
He is considered a leading tennis serve expert (developed the Tennis Serve Specialist Certification and also is highly focused on optimizing tennis specific movement. He currently serves as the Executive Director of the International Tennis Performance Association (iTPA) which is the leading sport science and tennis fitness organization in the world with members in over 45 countries (www.itpa-tennis.org).
He was the chair of the ITF Health Benefits of Tennis Taskforce and is currently the Chair of the PTR Sport Science Committee. Dr. Kovacs is a Fellow of the American College of Sports Medicine (ACSM) and he was an All-American and NCAA doubles champion in tennis at Auburn University and has been a leading consultant to the ATP and WTA Tours as well as nearly a dozen Top tennis Associations around the world.
He is considered a leading tennis serve expert (developed the Tennis Serve Specialist Certification and also is highly focused on optimizing tennis specific movement. He currently serves as the Executive Director of the International Tennis Performance Association (iTPA) which is the leading sport science and tennis fitness organization in the world with members in over 45 countries (www.itpa-tennis.org).
He was the chair of the ITF Health Benefits of Tennis Taskforce and is currently the Chair of the PTR Sport Science Committee. Dr. Kovacs is a Fellow of the American College of Sports Medicine (ACSM) and he was an All-American and NCAA doubles champion in tennis at Auburn University and has been a leading consultant to the ATP and WTA Tours as well as nearly a dozen Top tennis Associations around the world.
He is a Certified Strength & Conditioning Specialist (CSCS), Certified Tennis Performance Specialist (CTPS) and Master Tennis Performance Specialist (MTPS) through the iTPA, and in 2012 he was the youngest ever recipient of the International Tennis Hall of Fame Educational Merit Award.
He has worked with hundreds of elite athletes in dozens of sports providing high performance sport science services and has worked with the Brazil National Soccer Team, members of the US Women’s National Soccer Team along with over a dozen top American Universities including Harvard, Princeton, University of North Carolina, Georgia Tech, Arizona State University, University of Southern California and Vanderbilt in various areas of sport science.
Over the past few years he established the Kovacs Institute in Atlanta, Georgia where he offers exclusive and bespoke services for elite individuals and companies looking to optimize sport, business and lifestyle success through the latest performance sciences.
Education is at the core of the mission and you can learn more at (www.kovacsinstitute.com and www.kovacsacademy.com ).
Kirk Anderson
Kirk Anderson is the former Department Director for Coach Education at the United States Tennis Association. He is one of only ten people world-wide that is a Master Professional with the USPTA and a International Master Professional with the PTR. Kirk has been named the National Pro of the Year by BOTH the PTR and the USPTA.
In 2003, Anderson received the International Tennis Hall of Fame Educational Merit Award, and he was named Person of the Year by Racquet Sports Industry magazine in 2006 and the Professional Tennis Registry Professional of the Year in 2012. In 2013, he was inducted into the Western Michigan University Department of Human Performance and Health Education Alumni Honor Academy.
Scott Handback
Working with the USTA. USPTA and PTR to make industry-changing improvements to the development of future tennis professionals entering the industry. This includes the redevelopment of the curriculum for the Methodist University PTM Program, which is the largest program in the country. Assisting organizations in the tennis industry in writing curricula and courses for education in the tennis industry.
Mark Bey
Mark, a USPTA Elite Professional, has been a member since 1991. He has been a guest speaker at over 80 conventions. Mark Bey has continued to be one of the top junior developers in the country for over two decades. Mark has continued to be one of the top junior developers in the country for over two decades. Mark is an inductee of the USPTA Midwest Hall of Fame.
The accomplishments of Bey’s clientele include:
> 61 USTA balls (gold, silver or bronze) Top 3 finishers at national championships
> 7 students reached the #1 ranking in the country
> 15 students have earned “All-American” honors in college tennis.
> 10 students have earned professional rankings on ATP and WTA tours.
> Over 9 million dollars in college scholarships dollars awarded to his clients.
In addition, Bey works as an industry consultant, commentator for college tennis on ESPN 3, a tournament director of a challenger, and on committees at the local, sectional and national levels of tennis. Since 2003, been a part-time assistant coach on the ATP tour with the Bryan Brothers and was part of the coaching team for 23 of the team's record 112 titles. Bey was the featured guest six times on the “On Court with the USPTA” show aired on Tennis Channel. The most recent is the “Art of the Approach Shot” in 2015.
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